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Children's Online Privacy Protection Rule "COPPA"
ImaginMe is committed to full compliance with COPPA, The Children's Online Privacy Protection Act, which applies to the online collection of personal information from children under 13. More information can be found here
What kind of information is collected?
There are two types of data that may be collected. The first one is called personal data. This is personally identifiable information that identifies a user as an individual. ImaginMe does not collect personal data in any of its apps. ImaginMe may collect personal data that parents voluntarily provide on our website or through email. The second type is non-personal data which doesn’t directly identify an individual or which may have been personal information but has had the personally identifiable information removed. ImaginMe may collect non-personal information about the use of the website and apps to help us improve our services and your experience.
We collect personal data when a parent makes a purchase through our online store, subscribes to a newsletter or alert, submits content to a community forum, or requests technical support. This data may include a name (screen or nickname), email address, mailing or shipping address, telephone number, and payment information. This information may be used to provide services to you, to process and fulfill your orders, to contact parents about their orders and new services and features, and to send push notifications if consent to receive them has been given. This information is for internal use only and will never be shared. If you contact us for help, we will only use your email address to reply to your question. Please note that if a parent posts personal information about themselves in a community forum or blog in the parent section, in addition to being collected, this data is made public for others to see. The parent is responsible for the disclosure of any such data in those forums.
To help us provide the best service, we use internal analytics to help us to understand your use of the application. We may collect your unique device identifier, IP address, game progress, time spent playing, number of page views and crash data. This non-personal information is for internal use only and will never be shared externally. The information we collect helps us improve our services and your app experience. If you’d like more information on this, please contact us at .
ImaginMe uses generally accepted security measures and safeguards in an attempt to keep the data it collects secure. These measures and safeguards include limiting access to the data to those persons who need it to complete their work for ImaginMe, using a fire-wall protected environment, and storing personal information in secure operating environments. That said, ImaginMe cannot and does not guarantee and does not accept liability for unintentional disclosure.
How to update or remove your information
ImaginMe keeps relevant data for as long as necessary in providing its services. If you would
like to opt out of our services, review or delete your information, please contact us at